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Performance Dashboards

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What is a Performance Dashboard?

A performance dashboard is an interactive visual interface that tracks, analyzes, and displays key metrics (KPIs) in a clear, concise way—often using charts, gauges, tables, and indicators—so decision-makers can quickly understand performance and take action. Types of Performance Dashboards
Operational Dashboards
Real-time monitoring of day-to-day activities.
Example: Call center live call volume, railway service cleanliness status.

Analytical Dashboards
Deeper trend analysis and data exploration.
Example: Monthly defect trends in railway OBHS services.

Strategic Dashboards
High-level overview for long-term planning.
Example: Yearly contract performance for Indian Railways.

Key Features
Real-time or periodic data updates (live feeds from databases, IoT devices, or APIs)
Customizable KPIs based on roles and needs
Interactive elements like drill-down charts and filters
Visual alerts (color coding, notifications for threshold breaches)
Mobile & web compatibility for on-the-go monitoring

Benefits
Quick identification of issues before they escalate
Improved decision-making through data-driven insights
Transparent performance tracking for all stakeholders
Motivation for teams via visible progress tracking

Example Use Case for Softmech Solution
Since your company works with Indian Railways on OBHS, MCC, and SAC, a Performance Dashboard could:
Show coach-wise cleaning status in real time
Display staff attendance and task completion rate
Highlight pending vs completed maintenance tasks
Track passenger complaints vs resolutions

Testimonial

Trusted by Indian Railways

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Sr. Section Engineer

– Northern Railway

“Softmech's OBHS app made daily reporting simple and transparent. Attendance, photos, and GPS tracking — all in one place.”.

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Sr. DFM

– Western Railway

“The MCC dashboard by Softmech reduced our dependency on paperwork and Excel sheets. Now we get daily reports, staff activity, and contractor performance in just a few clicks.”

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Sr. DME

– South Central Railway

“Their SAC complaint system helped us reduce grievance resolution time. The digital trail with photos and auto-escalation features ensures accountability at every level.”

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Private OBHS Contractor

– NER Zone

“We use Softmech’s contractor panel every day. Uploading staff attendance, work proof, and generating reports has never been easier. Even non-tech staff can use it without training.”

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Field Supervisor

– Central Railway

“The mobile app is fast, GPS-enabled, and works offline too. Our OBHS teams now report work from remote stations without delays.”

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Dy. CMI

– East Central Railway (ECR)

“Softmech delivered a customized OBHS tracking system ahead of time. The dashboard helped us monitor work status live and take real-time action. Excellent coordination with their support team.”

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Sr. DPO

– North Eastern Railway (NER)

“Softmech's software helped us handle manpower tracking across multiple OBHS agencies. Centralized data with division-level filtering has made audit and review processes much easier.”

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Zonal OBHS Coordinator

– Central Railway

“Whether it’s mobile attendance, live location tracking, or daily report downloads — everything just works. Our team has saved hours every week since adopting their system.”

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